You don’t have to settle for poor home care in Dartford and Gravesham
Many people across Dartford and Gravesham are unhappy with the standard of home care provided through local authority contracts. Carers turning up late, inconsistent visit times, different faces every week, and offices that don’t return calls – it’s becoming all too common.
But here’s the truth: you don’t have to put up with it.
At Caremark Dartford and Gravesham, we offer a better alternative – not a perfect one, but one based on communication, reliability, and respect.
Why home care is getting worse and what you can do about it
Since April, the cost of running care services has gone up significantly. Local authority providers are under pressure, and the impact is being felt by families who rely on regular, dependable support at home.
We regularly speak with people in Dartford and Gravesham who are fed up with:
- Carers arriving without notice
- Poor communication from care offices
- Being left in the dark when things go wrong
The reality is, care can’t always run perfectly. Carers may be delayed by traffic, illness, or unexpected emergencies. But what matters is how these issues are handled – and that’s where we do things differently.
At Caremark Dartford and Gravesham, our management team will keep you informed. If there’s ever a delay, we’ll let you know. If your regular carer is off, we’ll update you. You won’t be left wondering.
How direct payments can give you more control
If your care is currently arranged by the local council, you can ask to switch to Direct Payments. This gives you the freedom to choose your own provider – like Caremark – rather than having one assigned to you.
We can support you through the process of switching over, and make sure your care is delivered in a way that works for you and your family.
Speak to our local team today
You don’t have to accept poor home care. If you’re based in Dartford or Gravesham and want to explore better options, we’re here to help.
📞 Call Caremark Dartford and Gravesham on 01474 320411
📧 Email us at dartfordandgravesham@caremark.co.uk
🌐 Visit: https://www.caremark.co.uk/dartford-and-gravesham/
We’ll take the time to listen, explain your options, and help you make the change.