EMA Patient Transport visits the Caremark Team
This week we had the pleasure of spending time with Sam Easy, the Managing Director at EMA Patient Transport, at our office in Brookwood.
Our customers don’t just rely on us to provide them care services, they rely on so many other healthcare professionals, so it’s important we work with incredible partners who share our values and standards.



Sam’s visit was both interesting and educational for us. We were thrilled to see one of EMA’s high spec ambulances and hear about their patient centred approach to transportation and their success stories.
Quality patient transport services are a critical component of our healthcare system, ensuring that patients receive timely, safe, and comfortable transportation to and from medical facilities. These services are particularly important for individuals with mobility issues, chronic conditions, or those undergoing treatments that affect their ability to travel independently.
So why are good providers like EMA patient transport important?
Ensuring Timely Access to Healthcare
One of the primary functions of patient transport services is to ensure that patients can attend their medical appointments on time. Delays in reaching healthcare facilities can lead to missed appointments, delayed diagnoses, and interruptions in ongoing treatments. Quality transport services help prevent these issues by providing reliable and punctual transportation, thus ensuring that patients receive the necessary care without unnecessary delays.
Enhancing Patient Comfort and Safety
Traveling to medical appointments can be a stressful experience for patients, especially for those who are elderly, disabled, or suffering from severe illnesses. Quality patient transport services are designed to cater to the specific needs of these individuals, offering features such as wheelchair accessibility, comfortable seating, and trained staff to assist with boarding and disembarking. This level of care significantly enhances the comfort and safety of patients during transit.
Reducing Stress for Patients and Families
For many patients and their families, arranging transportation to medical appointments can be a significant source of stress. Dependable patient transport services alleviate this burden by providing professional and reliable transport solutions. Knowing that they have a trusted service to rely on allows patients and their families to focus more on health and recovery, rather than the logistics of getting to and from healthcare facilities.
Supporting Regular and Preventative Care
Regular medical check-ups and preventative care are essential for maintaining good health and managing chronic conditions. Quality patient transport services make it easier for patients to attend routine appointments, thereby supporting early detection and management of health issues. This can lead to better health outcomes, reduced hospital admissions, and overall improved quality of life for patients.
Facilitating Continuity of Care
Continuity of care is crucial for patients undergoing long-term treatments or rehabilitation. Consistent and reliable transport services ensure that patients can adhere to their treatment schedules without disruption. This consistency is vital for the effectiveness of treatments and the overall recovery process, as it helps maintain the therapeutic regimen prescribed by healthcare providers.
Enhancing Access to Specialised Care
Patients living in rural or underserved areas often face challenges in accessing specialised medical services that may only be available in urban centres. Quality patient transport services bridge this gap by providing transportation to and from these specialised healthcare facilities. This ensures that all patients, regardless of their location, have access to the medical care they need.
Promoting Independence and Dignity
For many patients, especially those with limited mobility or severe health conditions, relying on family or friends for transportation can feel burdensome and affect their sense of independence. Quality patient transport services promote independence and dignity by offering professional assistance that allows patients to attend appointments and manage their health with greater autonomy.
Reducing Hospital Readmissions
Timely and consistent follow-up care is essential in reducing hospital readmissions, particularly for patients recently discharged from the hospital. Quality patient transport services ensure that these patients can attend follow-up appointments and adhere to post-discharge care plans, which significantly reduces the risk of complications and readmissions.
EMA Patient Transport supports patients with a vast range of needs including:
- Care home transport
- Mental health transport
- Non-emergency patient transport
- Bariatric ambulance services
- Palliative transport services
- Court of protection transport services
To find out more about how EMA Patient Transport can support you, visit their website here.
Talk to Caremark today to see how we can support you and your families care needs.