Our April award goes to Eric Muiruri

A hard-working and diligent member of the Caremark North Herts & Stevenage team, Eric’s commitment to the care of his customer makes him a worthy winner.

A very committed and dedicated Care Assistant

Eric has worked for Caremark North Herts & Stevenage since July 2021 and supports one of their live-in customers. Eric strives to provide his customer with good-quality care. Eric is up and ready to greet the community carers each day and fully prepares for their visit ensuring everything is ready for the needs of the customer. Eric always writes clear, detailed and concise log notes in a timely manner for a smooth handover, making sure the customer is fully taken care of.

When the customer was recently admitted to hospital, Eric supported hospital staff by getting the customer to begin eating and drinking. His perseverance, companionship and encouragement helped reassure the customer that he was in safe hands. Eric’s customer has a variety of health conditions that impact his communication. Spending time building a rapport with him helped Eric to understand how best to communicate which resulted in the customer being encouraged to articulate his wishes, choices & preferences.

Eric adopts a multidisciplinary approach in caring for his customer and liaises well with a variety of professionals that are involved in his care. Eric has built good relationships with the community carers and works well to ensure that together they meet the gentleman’s needs. Eric continues to liaise with the office staff to ensure that any needs that cannot be met by him, with the support of the community carers, are followed up.

Committed, dedicated and hard-working

Eric has vastly improved the quality of life of his customer by ensuring that his care needs are being met holistically. Many professionals have mentioned the noticeable difference since Eric has been caring for this gentleman.

Eric is a reliable and devoted Care & Support Worker and the staff at Caremark North Herts & Stevenage are proud to have him as part of the team. His commitment to caring for his customer has not gone unnoticed making him worthy as a winner of the Caremark Care & Support Worker of the month.

If like Eric you want to help your community and make a difference to the lives of our customers, visit our jobs page to find out more about a career with Caremark.