Care Coordinator
Responsible for ensuring all client visits are effectively allocated and covered in a timely manner. Key duties include recruiting and retaining suitable Care and Support Workers, maintaining accurate schedules, and upholding efficient office procedures to support the smooth delivery of high-quality care services.
Responsibilities Include
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
Essential requirements
- A Valid/full driving license.
- Good level of spoken and written English.
Benefits
- Free Training
- Paid Holiday
- Company Car
What we look for
It’s important to us that all Caremark Care Coordinators have the following qualities:
- Self-motivated, well-organized & reliable
- Caring and sensitive
- Flexible and punctual
- Problem solving
- Good communication skills
- Leadership
Apply for this position
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