Meet The Rotherham Team
Mark McKenning
Operations Director
After successful career in business, Mark turned his attention to homecare in 2011 when he opened his first Caremark franchise in Barnsley. Having developed the service to become one of the leading homecare providers in the area, he went on to launch Caremark Rotherham and Sheffield in 2016. His is the only company in the 136-strong Caremark franchise network which specialises in complex and clinical care. Mark heads a highly qualified team of 110 staff dedicated to supporting adults and young people to excel and thrive in their own homes, schools, colleges, workplaces and communities, ensuring they realise their full potential regardless of the complexity of their care.
Diane Taylor
Complex Care Manager
Diane has over 28 years experience in the care industry, including working for Sheffield City Council and then managing a large support team who provided support to people with learning disabilities in the city. A superb operator with a degree in health and social care, she joined Caremark as our Complex Care Manager back in 2017 and her main responsibilities include overseeing our safe and compliant service delivery and leading, guiding and nurturing our management team and Support Workers to ensure we provide consistent support to our clients so they can achieve their goals and outcomes.
Sharon Callan
Finance Director
Sharon was our very first Support Worker when she joined Caremark in 2011. Her 14 years industry experience, combined with her understanding of our service and the high quality care we provide to you clients resulted in her being promoted to
Care Coordinator. With a tremendous eye for detail and an expert understanding of our operating platform and our organisations processes, she then moved into finance as our Finance Administrator before being promoted again to her current role as Finance Director in 2021.
Terri Wall
Operations Officer
All 12 years of Terri’s sector experience have been with Caremark, starting with our Barnsley elderly homecare service before moving across to Caremark Rotherham and Sheffield’s complex care service in 2019. This means she lives and breathes Caremark and as our Operations Officer, she has a key role which includes strategy, finance, training, compliance and liaison with the local authority teams in Rotherham and Sheffield. Terri is one of several members of our team with a degree in health and social care.
Jade Gibson
Welfare and Wellbeing Officer
Jade has been at Caremark for almost ten years and worked in the care sector for her entire career. A self-confessed ‘people person’ with a degree in health and social care, Jade is the glue which binds everyone together, providing wellbeing support to staff, which is reflected in our 95%-plus retention rate, liaising with our clients and their families and performing a host of other supporting roles, including recruitment, finance and marketing.
Louise Henry
Clinical Lead
Louise is Registered Nurse of seven years and before joining our service in 2023 worked in the Intensive Care Unit at Sheffield Children’s Hospital where she gained extensive experience in all clinical aspects of paediatric care, including tracheostomy, PEG, PEJ, vent, suction, epilepsy and much more. Louise is one of three Clinical Leads responsible for overseeing clinical training for our staff and ensuring our clients receive high quality person-centred care and support.
Charlotte Rowney
Clinical Lead
Charlotte is one of three Registered Nurses working for Caremark and joined our service from Sheffield Children’s Hospital where she was a Paediatric Nurse As one of our Clinical Leads, she works collaboratively with our Registered Care Manager and Case Leaders to ensure the care and support we provide is tailored to meet our clients’ clinical needs, helping them achieve their outcomes and goals and ensuring our staff are well trained and competent in their care practice.
Lizzie De Couto
Clinical Lead
A Registered Nurse with six years experience, Lizzie worked at a senior level in both the Intensive Care Unit and High Dependency Unit at Sheffield Children’s Hospital, before joining Caremark as a Clinical Lead in 2024. Lizzie has a strong passion for enhancing children’s health and wellbeing and is utilising her clinical expertise to teach and educate others and ensure the support we provide to our clients and their families is second to none.
Donna Brearley
Care Coordinator & Compliance Officer
Donna has worked in the care industry for 35 years so is a vastly experienced and well respected member of our team. A great communicator with a degree in health and social care, Donna has a fantastic work ethic and as Care Coordinator & Compliance Officer she works hard to ensure our clients receive the best possible service and that our Support Workers receive everything they need to do their jobs to the best of their abilities, including ensuring they receive the perfect work/life balance.
Jason Kilner
Care Coordinator & Compliance Officer
Jason comes from a high level operations background and has worked in our industry since 2017. He has a tremendous understanding of customer service which he puts to tremendous use in his role as a Care Coordinator and Compliance Officer. A fantastic communicator with a degree in health and social care, Jason is highly regarded among our clients and Support Workers.
Louise Clarke
Assessment & Recruitment Officer
Louise has over 25 years experience in the sector, including elderly care and care for young people with disabilities. She joined Caremark in 2021 as our Assessment and Recruitment Officer which entails carrying our the initial assessments on new clients and creating their unique and bespoke care plans, as well as undertaking the safe recruitment of the Support Workers who help make a difference to those we support. Louise is currently undertaking a degree in health and social care.
Kirsty Vickers
Case Leader
Kirsty has over 25 years sector experience, including elderly care, learning disability care and mental health care. She joined Caremark as a Support Worker and due to her exceptional delivery of care to her clients and her fantastic work ethic, she was promoted to Case Leader in 2019. Kirsty has tremendous clinical expertise and is also a qualified Train the Trainer, meaning she can deliver training to our team of Support Workers. She lives and breathes for her customers and absolutely embodies care excellence.
Lydia Longshaw
Case Leader
Lydia has 13 years industry experience, working in residential care and supported living care for children and young adults with learning disabilities. She joined our team in 2023 and as one of our Case Leaders, she completes initial client needs assessments, writes comprehensive client care plans, manages client and staff rotas and visit clients to complete quality checks and staff monitoring within the community. Lydia is also a certified Train the Trainer, delivering training to staff in Crisis Prevention. Lydia is currently studying for a degree in health and social care.
Mary Bland
Case Leader
Mary joined our team in 2025 and came to us with 8 years experience in the care sector. Previously she worked for Rotherham Metropolitan Borough Council where she was involved in care for a range of different client groups, including people with mental health and those living with dementia. As one of Case Leaders, she undertakes client needs assessments, writes our bespoke client care plans and visits clients and staff to carry out all important quality and monitoring checks.
Natalie Rawson
Case Leader
Natalie has 12 years experience in our sector and joined Caremark in June 2024 as one of our Case Leaders. A very balanced individual who is currently undertaking a degree in health and social care, she is a total perfectionist who constantly strives to ensure we deliver consistent, high quality care to our clients. As one of our important Case Leaders, Lydia is responsible for everything from carrying out client needs assessments and writing their individualised care plans, through to undertaking compliance and quality checks with clients and staff.
Trevor Ravenscroft
Independent Resolution Officer
With an extensive customer service background working for large UK businesses, Trevor is a very important member of our team and works with us to resolve any issues which may arise during the course of our complex and clinical care needs work. He ensures we carry through with any actions that are identified to the complete satisfaction of our clients and their families.
Jack McKenning
Compliance Officer
Jack works hard to ensure we remain complaint with all legislation pertaining to our service, including employment law and safe recruitment. He undertakes regular audits of staff and client files to ensure we are meeting and exceeding expectations in the key areas.
Bryony Coram
Health and Safety Advisor
Bryony has worked in our service for over 10 years, providing us with specific guidance in relation to risk management, risk assessment training for our management team and regularly reviewing our Health & Safety policy to ensure we continue to remain compliant with our health and safety commitments and legislation.
Want to find out more?
Reach out to us today – the Caremark Rotherham team are ready to answer your questions.