Not all care services that apply for a CQC registration are successful in achieving it. Since the 1st April 2023, 206 care services were refused registration (Affinity Care Advisory) This means that even being given a CQC registration is an indication that the CQC are confident that this home care service will deliver a good service. 

At Caremark, we’re committed to providing safe, high-quality care services to all our customers. You might see the phrase “CQC Not Inspected Yet” on our profile and wonder what it means. Here’s a straightforward explanation to reassure you about the standards of our services.

Who is the CQC?

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. They inspect and monitor services, ensuring providers like us meet rigorous standards for safety, effectiveness, care, responsiveness, and leadership. After an inspection, the CQC rates providers as either Outstanding, Good, Requires Improvement, or Inadequate, and publishes reports online for public viewing.

Why Does It Say “Not Inspected Yet”?

“Not Inspected Yet” simply means that our home care service is awaiting its initial inspection. This typically occurs for new care providers who have recently registered with the CQC and have yet to be reviewed. The waiting period for a first inspection can vary, but during this time, the CQC closely monitors new providers to continuously ensure they’re meeting compliance standards.

Does This Mean We Don’t Meet the Standards?

Absolutely not! All new care services providers must meet strict criteria to even be registered with the CQC, and we’re no exception. We follow the same policies, regulations, and high standards as established care services. Our team is fully trained, our care plans are carefully crafted, and we’re dedicated to providing the compassionate, reliable care our customers deserve.

What You Can Expect from Us

While we await our inspection, please know that our priority is delivering outstanding home care that meets and exceeds your expectations. Here’s what you can count on:

  • Qualified Staff: Our team is trained to provide exceptional care, following the latest best practices.
  • Transparent Communication: We keep our customers and their families informed every step of the way.
  • Commitment to High Standards: Our policies and procedures align with CQC guidelines, ensuring we’re always prepared to deliver top-quality care.

If you have any questions or concerns, please don’t hesitate to reach out. We’re here to provide peace of mind and to ensure your loved ones are in safe hands.

Caremark

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